Terms of service
OVERVIEW
Welcome to Nexa! References to "we," "us," and "our" mean Nexa. We operate this store and website, along with all related features, tools, content, products, and services (together, the "Services") to provide you with a curated shopping experience. The Services are powered by Shopify, which allows us to provide these offerings to you.
These Terms of Service ("Terms") and any policies referenced herein outline your rights and responsibilities when using our Services. Please read them carefully, as they include important legal information, including disclaimers and limitations of liability.
By accessing, interacting with, or using our Services, you agree to these Terms and our Privacy Policy [LINK]. If you do not agree with these Terms or the Privacy Policy, please do not use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you confirm that you are of legal age in your state or province of residence and that you consent to allow any minors under your care to use the Services on devices you own or manage.
To access or purchase through the Services, you may need to provide information, such as your email, billing, shipping, and payment details. You confirm that all information you provide is accurate, complete, and that you have all rights to provide it.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred, sold, assigned, or licensed to anyone else.
SECTION 2 – OUR PRODUCTS
We aim to accurately represent our products and services. However, colors or appearance may differ depending on your device and its settings. We do not guarantee that products or services will meet your expectations or appear exactly as shown online.
Product descriptions may change at any time without notice, and we may discontinue products or limit quantities at our discretion.
SECTION 3 – ORDERS
Placing an order constitutes an offer to buy. Nexa reserves the right to accept or decline orders at its discretion. Your order is only confirmed once we have accepted it and processed your payment.
Please review your order carefully, as cancellations may not be possible after acceptance. If an order is not accepted, changed, or canceled, we will attempt to contact you via the information provided.
Orders are eligible for returns or exchanges only under our Refund Policy [LINK]. All purchases are for personal use and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged will be the price at the time of order and stated in your confirmation email. Prices generally exclude taxes, shipping, customs, or import fees.
Online prices may differ from physical or third-party stores. Promotional terms may differ from these Terms, and the promotion terms will govern in case of conflict.
You agree to provide accurate and current payment and account information, including promptly updating details such as email and credit card information. You confirm that the payment method you provide is valid and authorized.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or other circumstances beyond our control. Once products are with the carrier, the risk of loss passes to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our Services, including trademarks, text, images, videos, and designs, is owned by Nexa, its affiliates, or licensors and protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or publicly display content without written permission. All rights not expressly granted are reserved by Nexa.
Nexa's trademarks, logos, and service names are protected and require permission for use. Shopify and third-party trademarks remain their respective owners' property.
SECTION 7 – OPTIONAL TOOLS
Third-party tools may be available as part of the Services. These tools are provided "as is" without endorsement or warranties. Your use is at your own risk. We are not responsible for any issues arising from third-party tools.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We do not control or guarantee the accuracy of their content. Access and use of third-party sites are at your own risk. Please review their policies before engaging in any transactions.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Nexa is powered by Shopify. All purchases are made directly with Nexa. Shopify is not responsible for any aspect of your purchases, including product quality, damages, or losses. You release Shopify from any claims related to your transactions.
SECTION 10 – PRIVACY POLICY
Your personal information is governed by our Privacy Policy [LINK] and may also be subject to Shopify’s Privacy Policy [LINK]. By using our Services, you acknowledge these policies.
SECTION 11 – FEEDBACK
By submitting feedback (ideas, reviews, suggestions), you grant Nexa a worldwide, royalty-free license to use, reproduce, modify, and display such content. You represent that you own the rights to your feedback and that it complies with these Terms.
We are not obligated to maintain confidentiality, compensate, or respond to feedback. Feedback must not violate third-party rights or contain malicious code.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Information on the Services may contain errors or omissions, including product descriptions, pricing, and availability. We reserve the right to correct such errors and update or cancel orders if information is inaccurate.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. Prohibited activities include:
- Violating laws or regulations
- Infringing on intellectual property
- Harassing or harming others
- Spreading false information
- Transmitting viruses, malware, or spam
- Using automated tools or AI to access the Services improperly
Violation may result in suspension or termination of your account.
SECTION 14 – AGENTS
"Agents" (software acting on your behalf) must identify themselves and follow rules, including disclosing their name in HTTP requests and not bypassing security measures. We may limit or restrict Agent access at our discretion.
SECTION 15 – TERMINATION
We may terminate access to the Services at any time without notice. You remain responsible for obligations accrued before termination. Certain sections, such as Intellectual Property, Indemnification, and Limitation of Liability, survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
Services and products are provided "as is" without warranties of any kind, either express or implied. We do not guarantee uninterrupted, secure, or error-free use. Some jurisdictions do not allow disclaimers of certain warranties, so some provisions may not apply to you.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent allowed by law, Nexa, Shopify, and affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services or products purchased.
SECTION 18 – INDEMNIFICATION
You agree to defend and indemnify Nexa, Shopify, and affiliates from claims, damages, or expenses arising from your violation of these Terms, laws, or third-party rights.
SECTION 19 – SEVERABILITY
If any provision is deemed invalid or unenforceable, it will be severed without affecting the remaining provisions.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms and referenced policies constitute the full agreement between you and Nexa.
SECTION 21 – ASSIGNMENT
You may not transfer your rights under these Terms without consent. Nexa may assign or delegate rights and obligations at its discretion.
SECTION 22 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Nexa is headquartered, and both parties consent to venue and jurisdiction there.
SECTION 23 – HEADINGS
Headings are for convenience and do not affect interpretation.
SECTION 24 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. It is your responsibility to check for updates. Continued use of the Services after changes constitutes acceptance.
SECTION 25 – CONTACT INFORMATION
For questions about these Terms, contact us at khaiminhvinh975@gmail.com.
Trading Name: [INSERT]
Email: khaiminhvinh975@gmail.com
Business Address: [INSERT]
Phone: [INSERT]
Registration Number: [INSERT]
VAT Number: [INSERT]